Return policy

1. Return period:
Handelsonderneming T. Smit gives you sufficient time and opportunity to evaluate your purchased product and return it if desired.
You have the right to return items within 30 days of receiving your order.

2. Condition of the items:
To be eligible for a return, items must be unworn, unwashed, unused, and in their original packaging.

3. Shipping costs:
Return shipping costs are the responsibility of the customer, unless the product is defective or incorrectly delivered.

4. Refund:
After receiving and inspecting the returned items, your refund will be processed within 14 days.
Refunds will be issued using the same payment method you used.

5. Return procedure:
Please contact us at info@smitshandel.nl to initiate your return request.
You will receive further instructions on how to return your items.

6. Contact details:
For questions regarding our return policy, please contact our customer service at info@smitshandel.nl

Exceptions:
Personalized or custom-made products cannot be returned.

Warranty:
Our products come with a 12-month warranty.
Defective products can be returned within the warranty period for repair or replacement.

We strive for 100% customer satisfaction. If you have any questions or comments, we are here to help.